Privacy Policy

Introduction: Thambi's Kitchen is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose and protect your personal information in compliance with the General Data Protection Regulation (GDPR) when you use our website, mobile app or any other related services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect We may collect the following types of personal information from you:
a. Contact Information: Your name, email address, phone number and postal address.  
b. Payment Information: Your credit/debit card details or other payment method information.
c. Account Information: Your username, password and order or service history.  
d. Technical Information: Your IP address, device type, browser type and operating system
e.Usage Information: Information about your usage of our website or mobile app, such as pages visited, time spent and clicks.  
f. Any other information you voluntarily provide when using our services or communicating with us.
 
3.How We Use Your Information We may use your personal information for the following
purposes:
a. To provide, maintain and improve our services.
b. To communicate with you about your orders, promotions or other updates.
c. To process payments and prevent fraudulent transactions.  
d. To create and manage your account.  
e. To personalise and improve your user experience on our website or mobile app.           f. To analyse website or mobile app usage and improve our services.
g. To comply with legal obligations, enforce our Terms and Condition, and protect our rights and interests.
 
4.Legal Basis for Processing Personal Data under GDPR If you are from the European Economic Area (EEA), Thambi's Kitchens legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal  
 
Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
a.We need to perform a contract with you.
b.You have given us permission to do so.
c.The processing is in our legitimate interests and it's not overridden by your rights.
d.To comply with the law.
 
How We Share Your Information: We may share your personal information with third parties in the following circumstances:
a.With third-party service providers who perform services on our behalf, such as payment processing, order delivery or data analysis.
b.In response to a legal request or to comply with a legal obligation.  
c.To protect the rights, property or safety of Thambi's Kitchen, our customers or others.
d.In connection with a merger, acquisition or sale of assets.
 
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes or enforce our agreements.

Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, we cannot guarantee the absolute security of your information transmitted through our website or mobile app.
 
Your Rights Under the GDPR: If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
a.The right to access, rectify or erase your personal information.  
b.The right to restrict or object to the processing of your personal information.
c.The right to data portability.
d.The right to withdraw consent for processing your personal information, where consent is the basis for processing.  
e.The right to lodge a complaint with a supervisory authority.
 
To exercise any of your rights under the GDPR